Privacy Policy

We collect information that allows us to provide and improve the ShowingLens experience.

Information You Provide

When you create an account or use the app, you may provide:

• Name
• Email address
• Password (encrypted)
• Company or brokerage name (optional)
• Property address
• Property photographs
• Notes or comments you enter
• Payment information (processed securely through our payment provider)

Information Collected Automatically

When you use ShowingLens, we may automatically collect:

• Device type
• Browser type
• IP address
• Operating system
• Date and time of access
• Pages visited
• App usage information
• Performance and error logs

This information helps us improve reliability, security, and performance.

We use your information to:

• Create and manage your account
• Generate personalized property reports
• Deliver purchased reports
• Process payments
• Respond to customer support requests
• Improve the accuracy and performance of ShowingLens
• Protect the security of the application
• Comply with legal obligations

We never sell your personal information.

Your uploaded property photos remain yours.

We use uploaded photos only to:

• Analyze the visible features of the property
• Generate your ShowingLens report
• Store your projects within your account
• Improve the reliability and quality of the application

We do not claim ownership of your photos.

ShowingLens uses automated image analysis to evaluate the photographs you submit and generate personalized recommendations.

Our technology analyzes the visual characteristics of a property to identify opportunities that may improve buyer perception and presentation.

Recommendations are generated only from the images you choose to upload.

We do not sell, rent, or trade your personal information or uploaded property photographs.

Your information is used solely to provide and improve ShowingLens.

We work with trusted third-party providers to operate ShowingLens.

Depending on the services we use, these providers may process limited information on our behalf.

Examples may include:

• Secure payment processing
• Cloud hosting
• Authentication services
• Analytics
• Customer support
• Email delivery

These providers are permitted to use your information only as necessary to perform services for ShowingLens.

We take reasonable administrative, technical, and physical measures to protect your information.

While no online service can guarantee absolute security, we continuously work to safeguard your data using industry-standard security practices.

We retain information only for as long as necessary to provide the ShowingLens service and comply with legal obligations.

Generally:

• Property reports remain available in your account until deleted.
• Uploaded images remain associated with your projects until the project or account is deleted.
• Account information is retained while your account is active.

When you delete your account, associated personal information and uploaded content will generally be permanently removed within a reasonable period, unless we are required to retain certain information by law.

You may:

• Update your account information
• Delete projects
• Download your reports
• Cancel your subscription
• Request deletion of your account
• Contact us regarding your personal information

ShowingLens uses cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve application performance
• Understand how the app is used

You may adjust your browser settings to manage cookies, although doing so may affect certain features of the app.

ShowingLens is intended for adults and is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

If we make material changes, we will update the Effective Date and notify users where appropriate.

Your continued use of ShowingLens after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or your personal information, please contact:

Merit & Pine LLC ShowingLens support@showinglens.com